Thanks for shopping at STI-Store

STI-Store attempts to be as accurate as possible in the description of the products. However, we do not warrant that such a description is totally accurate, complete, reliable and error free. 

In case you are not satisfied with the product ordered by you, you can return it to us according to the relevant provisions of our returns policy below

We're here to help.

 

Returns

You have 5 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Items that were on sale or flash deals are not acceptable for return.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. 

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or a credit in your account if payed cash).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping of returns

You will be responsible for paying for your own shipping costs for returning your item. 

Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item to us, contact us at:

[email protected] 

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